Capability 02 / 07

SignalAttentionDemand

Get found. Get remembered. Get chosen.

Most businesses aren't bad at marketing. They're quiet in the places customers look. We switch the signals on (search, answer engines, paid, content, social) and point every one of them at you.

Diagram: eight signal sources around a brand. As each one switches on it sends signals toward the brand, which moves from barely visible to fully visible.
  1. Search Queries with intent
  2. SEO Organic rankings
  3. GEO Named by generative AI
  4. AEO Cited in AI answers
  5. Paid media Visibility on demand
  6. Content Answers before the query
  7. Social Attention where people scroll
  8. Retargeting A second look for warm visitors

(03)The channels08 channels

Eight channels. One mix.

Most agencies sell channels one at a time. We run them like a mixing desk: every level set against the others, all of it feeding the same result.

CH 01

SEO

Search engine optimisation

Being the result people click when they search for what you sell.

What we do

  • Technical audit and fixes: speed, structure, indexing
  • Keyword and intent research mapped to real pages
  • On-page copy, internal links and structured data
  • Local listings and map results

You get

  • Technical audit
  • Keyword-to-page map
  • Monthly ranking report

Feeds

  1. Discover
  2. Engage (not directly)
  3. Convert (not directly)
  4. Retain (not directly)

CH 02

AEO

Answer engine optimisation

Being the answer when someone asks an AI assistant or reads an AI overview, not a link buried underneath it.

What we do

  • Question research: what people actually ask
  • Answer-first page structure and FAQs
  • Structured data machines can read
  • Tracking where you're cited, and where you're not

You get

  • Question map
  • Answer-ready page templates
  • Citation checks

Feeds

  1. Discover
  2. Engage
  3. Convert (not directly)
  4. Retain (not directly)

CH 03

GEO

Generative engine optimisation

Making sure generative AI understands who you are, what you do and where, so it recommends you by name.

What we do

  • Entity clean-up: one name, one set of services, one set of locations
  • Mentions and profiles on sources models trust
  • Comparison and 'best for' content
  • Prompt testing across the major AI assistants

You get

  • Entity audit
  • Mentions plan
  • AI visibility checks

Feeds

  1. Discover
  2. Engage (not directly)
  3. Convert (not directly)
  4. Retain (not directly)

CH 04

Paid media

Search, social and display ads

Paying to be seen by the right people today, and cutting the spend that doesn't turn into customers.

What we do

  • Account structure and audience build
  • Ad copy and creative testing
  • Landing pages matched to each ad
  • Conversion tracking in place before launch

You get

  • Campaign build
  • Creative variants
  • Weekly spend and results review

Feeds

  1. Discover
  2. Engage (not directly)
  3. Convert
  4. Retain (not directly)

CH 05

Content

Content strategy

Deciding what to publish, for whom and why, then making it good enough to rank, be cited and be shared.

What we do

  • Topic strategy from search data and customer questions
  • Guides, articles and landing pages
  • Video and visuals with our design and video teams
  • A calendar your team can actually keep

You get

  • Content strategy
  • Editorial calendar
  • Published pieces

Feeds

  1. Discover
  2. Engage
  3. Convert (not directly)
  4. Retain (not directly)

CH 06

Social

Social media

Showing up consistently where your customers already scroll, with things worth stopping for.

What we do

  • Channel strategy: fewer platforms, done properly
  • Post and short-video production
  • Community management and replies
  • Paid social to reach beyond your followers

You get

  • Channel plan
  • Monthly content set
  • Performance recap

Feeds

  1. Discover (not directly)
  2. Engage
  3. Convert (not directly)
  4. Retain (not directly)

CH 07

Email

Email and lifecycle

Talking to people who already know you, at the moments they're most likely to act.

What we do

  • Welcome, nurture and win-back sequences
  • Segments built from your CRM
  • Newsletter design and copy
  • Automations wired to your site and store

You get

  • Lifecycle map
  • Automated sequences
  • Email templates

Feeds

  1. Discover (not directly)
  2. Engage (not directly)
  3. Convert
  4. Retain

CH 08

Analytics

Measurement and reporting

Knowing which signals turn into customers, so the budget follows what works.

What we do

  • Tracking plan and analytics set-up
  • Conversion and call tracking
  • Dashboards your team will read
  • A monthly review with clear next steps

You get

  • Tracking plan
  • Live dashboard
  • Monthly insight report

Feeds

  1. Discover
  2. Engage
  3. Convert
  4. Retain
  1. 01 SEO
  2. 02 AEO
  3. 03 GEO
  4. 04 Paid media
  5. 05 Content
  6. 06 Social
  7. 07 Email
  8. 08 Analytics

Illustrative levels

(04)The funnelDiscover → Retain

Not a funnel. A living system.

People arrive wide. Most drift off, some stay, and the ones who stay are worth the most. So we build the loop that brings them back to the start.

Illustrative flow
  1. 01Discover

    Be present where the question starts.

    • SEO
    • AEO + GEO
    • Paid search
    • Social reach
  2. 02Engage

    Give them a reason to stay, and a reason to come back.

    • Content
    • Video
    • Social
    • Retargeting
  3. 03Convert

    Remove every reason not to act.

    • Landing pages
    • Offers
    • Email nurture
    • Conversion testing
  4. 04Retain

    Your next customer is often your last one.

    • Lifecycle email
    • Reviews
    • Loyalty
    • Referrals

Illustrative flow: dots enter on the left across the full height, thin out through Discover, Engage, Convert and Retain, and the retained ones (in lime) loop back underneath to start again.

(05)The campaignSimulation

Switch one off. Watch it move.

A simulated twelve-week campaign. Toggle channels to see how each one behaves: paid is instant but rented, search compounds, content keeps working after you stop.

campaign.sim · 12 weeks Simulated

Channels

Visibility, stacked by channel Simulated model, not client data

Readout Simulated

Visibility index
100
Week 12, all channels = 100
Earned share
83%
Not paid for per click
Momentum
+42%
Week 8 to week 12

Everything on: paid gives the early lift, then the earned channels take over as they compound.